There are instances in which your health insurance will cover the cost of air ambulance services. In most cases, medical necessity must be shown and the individual (patient) must be going to a facility that provides a higher level of care. At Air Critical Care, we work closely with all major comprehensive insurance companies including Blue Cross & Blue Shield, Aetna, AIG and others. We pride ourselves on taking care of all of the coordination for the family, and this includes working directly with your insurance company to determine whether or not they will cover our services and whether we can accept their letter of guarantee. You are only responsible for the amount that is NOT covered by your insurance company.

Once the trip is complete, our Insurance Specialist will submit all claims and will work with you to obtain reimbursement from your insurance company. All you have to do is provide our experienced team members with the necessarily insurance information prior to the trip so that we can work to help you get this sorted out quickly. Call Air Critical Care at 1-800-550-0674 for more information on our air ambulance services.